Canvas FAQs

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canvas learning management system (LMS)

canvas overview

Canvas is a learning management system (or LMS) that supports online learning and teaching. It allows professors to share course content, post grades, and assignments online. At GCSC, Canvas is used to create online courses, to replace some of the normal time spent in the traditional classroom ("hybrid" or "blended"), or to supplement traditional classes ("web-enhanced"). 


  • Welcome to Canvas

    Canvas offers discussion boards for asynchronous discussions, chat rooms for live discussions, centralized email (Canvas Conversations), so you can stay in touch with your instructor and communicate with your peers. It, also, allows you to submit assignments and take exams. The first step in succeeding in your online course is by becoming familiar with the Canvas environment.

    Canvas provides the tools to support online learning in a variety of ways. This can range from structured learning pathways to dynamic, interactive virtual classrooms. How a course is presented online depends on the content and complexity of the learning material, and the pedagogy used by the instructor.

  • When can I access Canvas
    For first time students, your Canvas account is activated one business day after you register for class. If you register for class on Friday, your Canvas account will be activated on Monday. If you register for a class in a future semester, your Canvas account will NOT be activated until that semester. For example, if you register for a fall class during the summer semester, your account will not be activated until all accounts for fall are activated.
  • How do I Login to Canvas

    Once your account is activated, you will get an email asking you to accept a course invitation. The email will go to your student email account,

    When you receive your email, you can go to to login. Your username is the first part of your email address; for example,, the username would be kaj1048. The password is the same as your password for your email.

  • If I am unable to Login to CANVAS, what do I do? 

    If you are unable to login to Canvas on the first day of class, contact the Information Technology Services Help Desk at (850) 913-3303.

  • What does it mean if my courses are not showing up? 

    Canvas courses automatically appear the NEXT BUSINESS DAY after you register for them. This means that if you register for a course on a Friday, it will appear on Monday.

  • What does it mean if my courses are showing up, but are grayed out? 

    This means you are enrolled in the course, but the instructor has not enabled the course yet. Most instructors do not release their course until the first day of class. Before you contact the Help Desk, please email the professor to find out when you will be able to access the course.

    If you do need to contact the Help Desk (850) 913-3303 for any issue, please have the following information available:

    1. Your contact information (First and Last Name, Email, Phone)

    2. Your student ID “A00xxxxxx”

    3. In what course and CRN are you experiencing a problem?

    4. Is your problem happening on a home computer or on campus?

    *CRN stands for Course Registration Number and is used to identify the section of the course you are taking. You can locate this number on your class schedule next to the course in question.


need assistance?

Contact: ITS HelpDesk
Phone: 850-913-3303

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