User Self Service - I Can't Remember my Password

User Self Service - I Can't Remember my Password

Printable Version

Updated: 11/8/2023

On the GCSC website, click myGCSC in the top right corner to access the login menu.

• If this is your first time logging into your myGCSC account, please refer to the myGCSC First Time Login guide.
• Enter your username
  • For Students: the username will be your Student A#.
  • For Employees: the username will be your Employee Third Party ID.
• Your initial Password is your six digit birthday (MMDDYY)
  • *NOTE: June 16, 1984 would be 061684.
  • *NOTE: For employees, the password will be set by Technical Support.
  • If you have never logged in and set up your security questions, you will not be able to use the User Self Service.
  • For password assistance, please call the GCSC Help Desk at 850.913.3303.

• Password Reset *NOTE: This feature can ONLY be used if you have setup your security questions and have the correct phone number setup for the One-Time Passcodes.
  • Select the User Self Service button.
  • Add your User ID and Select Reset Forgotten Password. Click continue.
  • Answer 3 security questions and click continue.
  • You will be sent a One-Time Passcode as a text message to the phone you have listed. If this is the wrong number listed, please call the Help Desk at 850.913.3303.
  • Once you enter the passcode, create your new password. Click continue.
  • Password Reset Successfully. Click Try to continue logging in.

User Self Service

Security Questions

One-Time Passcode

Identity Verified

Password Reset Successfully

For assistance, please contact Technical Support at 850.913.3303.