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Professional Development classes

Professional Development Classes

Hard skills look great on a resume, are easily taught, and can be learned and perfected over time. Soft skills are more challenging to develop and are closely linked with a person's character. It takes effort, practice and commitment to improving soft skills. All careers require at least some soft skills to make the hard skills valuable. Enroll individually in courses below or contact Kat Andrews and she will work with your team to take them to the next level. Tailor a class for your business or organization with a minimum of four participants!

Customer Service   Register!

It is the perfect time to hone your skills for that most wonderful time of year. Customer service is not a department. It is a philosophy to be embraced by every employee – from the CEO to the most recently hired. This course instructs how provide the ultimate customer service experience to recruit and retain the core of your business.

Wed, May 9, 1:00 pm – 3:00 pm
Student Union East, Room 244
CRN: 95025 | Course: XBI 0385 | Fee: $45

Wed, July 11, 1:00 pm – 3:00 pm
Student Union East, Room 244
CRN: 95026 | Course: XBI 0385 | Fee: $45

Dealing with Difficult People  Register!

This class will help students to recognize the eight personalities that are notorious in creating stress and tension in the workplace. This session will teach the student how to resolve conflict the right way while enhancing communication skills.

Wed, April 11, 2018 | 1:00 pm - 3:00 pm
Student Union East, Rm 243
CRN: 91165 | Course: XBI0414 | Fee: $45

Wed, Jun 13, 1:00 pm – 3:00 pm
Student Union East, Room 243
CRN: 95028 | Course: XBI 0414 | Fee: $45

Interpersonal Communication Skills   Register!

This class will teach the student how to actively listen, clearly articulate, and develop the ability to acquire and nurture relationships needed in today’s business. Sharpen your skills from mediocre to excellent.

Wed, May 2, 1:00 pm – 3:00 pm
Student Union East, Room 244
CRN: 91161 | Course: XBI 0386 | Fee: $45

Wed, Jul 11, 1:00 pm – 3:00 pm
Student Union East, Room 244
CRN: 95027 | Course: XBI 0386 | Fee: $45

Managing Emotional Intelligence  Register!

The human mind is wired to connect to others. This course examines how everyday social and emotional interactions drive the behavior of other’s actions and decisions along a continuum. Understanding self-management offers students the opportunity to become better leaders, educators, executives, parents, and mentors.

Wed, April 4, 2018 | 1:00 pm - 4:00 pm
Student Union East, Rm 231
CRN:  91192 | Course: XBI0425 | Fee: $55

Wed, Jun 6, 1:00 pm – 4:00 pm
Student Union East, Room 231
CRN: 95031 | Course: XBI 0425 | Fee: $55

Public Speaking - Own It!  Register!

The difference between owning the room during a presentation and being forgettable is determined by two factors: Your content and your delivery. This class will teach students how to organize and formulate content, eliminate those nervous habits, get rid of filler language, have the right physical presence, and deliver the message with conviction--captivate the audience.

Wed, Mar 28, 2018 | 1:00 pm - 4:00 pm
Student Union East,  Rm 244
CRN: 91158 | Course: XBI0415 | Fee: $55

The Power of personal branding  Register!

No matter how skilled a person is, how experienced, or how much they love what they do, if a person or business does not have a presence, they will not be recognized, and they will continue to struggle with meeting their goals. Learn how to communicate intentionally unique value through intentional strategies that are both natural and effective.

Wed, Mar 7, 2018 | 1:00 pm - 3:00 pm
Student Union East,  Rm 231
CRN: 91166 | Course: XBI0413 | Fee: $45

Wed, May 23, 1:00 pm – 3:00 pm
Student Union East, Room 243
CRN: 95029 | Course: XBI 0413 | Fee: $45

Time Management   Register!

Everyone is allotted 24 hours a day. This class will help students to accomplish tasks at work and at home. Students will learn how to stop wasting time and get the clock working for them.

Wed, Feb 28, 2018 | 1:00 pm - 4:00 pm
Student Union East, Rm 244
CRN: 91157 | Course: XBI0416 | Fee: $55

Wed, May 16, 1:00 pm – 4:00 pm
Student Union East, Room 244
CRN: 95023 | Course: XBI 0416 | Fee: $55

Wed, Jul 18, 1:00 pm – 4:00 pm
Student Union East, Room 244
CRN: 95024 | Course: XBI 0416 | Fee: $55 

Katrina Andrews, Program Developer, Corporate College, Business-Industry
T: 850.872.3813
M: 601.672.1771
kandrews2@gulfcoast.edu

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