Getting the Most of Your Computer

Restarting your computer has many benefits, including the following:

• It resets connections between your individual PC and our various servers
• It allows your computer to pick up new campus-wide configurations and settings
• It allows your PC to perform various self-diagnosis processes and repairs
• It will apply any Windows Updates that are currently available to your PC

ITS recommends restarting your computer daily for optimal PC performance.

No. Staying logged on to your profile for a prolonged period of time can damage or corrupt your
connections to our servers. This can cause undesired results. Please make a habit of logging off completely at least once daily if possible, preferably during a daily restart.

**NOTE: You do NOT need to be logged on to your profile to VPN/remote to your PC. However,
your PC must be powered on for this capability.

No. ITS is moving toward overnight and weekend updates and software installation. In order to
complete these, your PC must be powered on.

GCSC employees are able to submit self-service tickets through the ITS website:
www.gulfcoast.edu > scroll to the bottom of the page > Information Technology Services >
Technical Support Button If you are unable to submit a self-service ticket, contact
Technical Support at extension 3303.

Please note: Users should not submit self-service tickets for password resets.

Technical Support is our tier one response team. If the issue exceeds their capabilities the issue is escalated.

Please contact Tamara Miller at tmiller23@gulfcoast.edu for software requisitions. Find more information:
www.gulfcoast.edu > scroll to the bottom of the page > Information
Technology Services > Faculty/Staff > How do I? > Network Services section

If a site license has been purchased, please  contact Technical Support at extension 3303 to submit a software installation request.

Programs installed on campus PCs should be work-related and approved by a direct
supervisor. Toolbars, coupon printers, music players, and unapproved antivirus or malware
solutions (Norton, McAfee, Optimizer Pro) are strictly prohibited.