Technical Support

Technical Support Self Service

 Technical Support

  1. Technical support is available by phone 24 hours a day 7 days per week by calling (850) 913-3303.
  2. Technicians are available on the Panama City Campus from 7 am to 7 pm Monday through Thursday and 7 am to 6 pm on Fridays.

Self Service

  1. Do not submit a ticket for an emergency or a password reset; instead please phone (850) 913-3303 or x3303.
  2. Tickets must include the following information, or the response will be delayed:
    • your name
    • accurate contact information for you
    • description of the problem (include error messages)
    • location of equipment (campus, building, and room #)
    • identification of equipment (computer/printer/etc. AND service tag or tag #)

3. After you log in, you may find answers in the Knowledgebase article: Gulf Coast State College FAQs (LIGHTHOUSE / CANVAS / STUDENT EMAIL / PAY4PRINT / WIRELESS)

NOTE: This is for GCSC owned equipment and systems only

To log in, use your full Gulf Coast State College email address and your email password.

Log In To Fresh Service

If you are having problems logging on, please verify that you are using your Gulf Coast email address and network password. If you are still unable to login directly to Fresh Service and try logging in again.